3 Reasons Insurers Trust Preferred Vendors

3/2/2022 (Permalink)

In order to obtain referrals for insurance claims, a SERVPRO franchise must meet internal corporate standards

Insurers Trust Preferred Vendors For Three Reasons

Insurance companies tend to work with mitigation and restoration services that have a track record of successfully completing jobs. An insurance agent will be more likely to approve a claim supported by an accurate estimate and easy access to important information. Here are three reasons why insurers trust Preferred Vendors.

1. Rigorous Operational Standards

In order to obtain referrals for insurance claims, a SERVPRO franchise must meet internal corporate standards. The Participation Agreement sets forth 21 guidelines for franchises. Locations in the vendor program must perform background checks, maintain insurance and meet other requirements necessary for achieving the highest service standards.

2. Accurate and Reasonable Estimates

Preferred Vendors also tend to provide more accurate estimates. Increased accuracy may be possible through pretesting or a careful on-site inspection. A franchise uploads information to an internal database. An insurance agent or adjuster can then sign onto an electronic claims service to access estimates and other information at any time. The accuracy and availability of this information sets the best mitigation and restoration firms apart.

3. Ability To Meet or Exceed Expectations

Leading vendors tend to have a history of successful jobs. Even if a franchise location is new, the owner and employees should have IICRC certification and training that enables them to effectively perform mitigation and restoration procedures. Agents and adjusters can assess the performance of any location with information available on the Claims Information Center. In addition to estimates and details on individual claims, this service also makes it easy to compare factors such as job file costs and response times.

All of these factors distinguish Preferred Vendors from other options in St. George, UT. An insurance agent or client should make sure that a local SERVPRO franchise participates in the vendor program. These credentials make it more likely than an insurance claim will be processed and settled in a timely manner.